This just starting happening to me today, although often times in the past the FTP connection is severed for no apparent reason. I have never had to force quite DW because of a connection timeout. I confirm that ACE FTP works flawlessly but that application doesn't have the synch capability, so I'm a bit hooped at the moment. Frustrating!
Windows XP, DW CS 5.5.
Win 7 64 bit Dreamweaver CS 6 creative cloud version, just logging that I also have this issue making FTP in Dreamweaver impossible.
Just blew away my Dreamweaver install including prefs and reinstalled without applying any updates but the issue remains. Would be great to know if this is being looked at by Adobe?
I can confirm I am also having this problem. I have to crash out Dreamweaver CS6 every now and again as it gets stuck on "Operation timed out. Cancelling". Before (CS5) I could force this timeout to cancel itself but not anymore, it just hangs forever now.
This happens with various FTP servers, all fine with Filezilla. It's really been an issue with CS5 too, except that I could force it to stop without crashing out Dreamweaver.
Well, Adobe support is in fine form, I opened a support ticket which has been totally ignored. It looks like the issue has existed in Dreamwaever since CS5 at least so i guess they don't know how to fix it.
What setting do you use to connect to remote host?
If you now connect with FTP, try using SFTP.
Also, see screenshot below for more options to try.
Nancy O.
Hi Nancy, thanks for that, the issue lies more with how Dreamweaver behaves if you lose the connection which can and will happen rather than the ability to connect to a given ftp server.
Dreamweaver takes up to 5 minutes to cancell the operation (see log in remmie_web's post above) If you look at the start and end time of the Operation timed out. Cancelling... entries it continues for 5 minutes which is my experience everytime the connection fails for any reason. the only way around this is to force quit.
Hello,
Dreamweaver 6 latest cloud ver.
Pref: FTP Disconnect unchecked (tried checked)
Site setup: Passive mode checked (tried unchecked)
OSX
Yes exactly ... no problem initially ftping in to any server.
It's after that... do some work for 3-5 minutes come back, try to upload it ... connection has timed out.
So then I have to try to disconnect, wait because server has timed out so usually cancel this, then login again , and upload the file.
Very annoying ... used to work fine.
Help please ....
I don't know if this will help anyone else, but I was so frustrated with the FTP that I downloaded the now free MS product Expression Web - before coming back to DW for one last try. What worked for me was setting the preferences value as follows: Edit menu>> Preferences>>Site>>'FTP Connection' checked and set to 'Disconnect after 0 minutes idle' . I have all of the checkboxes under 'More options in the Site set up UNCHECKED. Did that via Site menu>>Manage sites...>>[2-click to select your current site]>>Servers>>[2-click on your server]>>'More options'>>Uncheck all boxes. I'm not sure which part of that was the crucial change, but I suspect that the 'Disconnect after 0 minutes' is what matters and that other settings will either be correct for your server or not be, with behaviour being pretty consistent either way. Since I changed, I have had excellent FTP. Before, DW would frequently hang and seem to be in a perpetual 'connected but not transferring anything' state.
Last few weeks I had the same problem.
Googling all over and trying everything.
Finaly, today I was connect, just to see what will happend, laptop on my mobile internet provider (and disconnect from cable, home internet connection from another provider).
Upload and download over dreamweaver was "flying" without any problem??!!..
So, after that I was try again with cable connection and different provider...same thing:
"Waiting for server...." and "Operation timed out. Cancelling..."
I was repeated several times both connection dowloading and uploading the same file on same server.
With mobile phone provider was working perfect, and with home connection with cable or wi-fi...was the same, errors.
So I'm 100% sure that the problem is in my internet provider or my router.
It's optical cable internet connection with 25 mb download and 2 mb upload working with ThomsonTWG87 router.
Firewall on router is off...
What should I try to fix the problem?
Thank you
Support? Crickets? I have multiple DW CS6 users experiencing the same issues for months. No help whatsoever. Is it time to look for another development software?
Actual Adobe staff doesn't come to the user to user forums all that often.
For what it's worth, your problem sounds like a router or modem issue as you say.
The best way to fix a router or modem problem is to do what you did, which was use a different router or modem.
If you are using a router, try connecting directly to the modem instead and see if that works. If it does, replace your router. If it doesn't, talk to your cable company and get a new modem.
We are absolutely certain here that it's not a modem, router, or server issue. After months of troubleshooting we are certain it's a DW issue. We were emailing back and forth with DW support team members but after about four back and forths they dropped off the map. Gone. No help whatsoever. They've admitted to having issues but haven't offered any real solutions.
Ah, I'm sorry RobbRokk, I though your "crickets" post was a continuation of Elcroata's post (#19 above) which definitely sounds like a hardware problem.
Maybe this can help somehow:
http://www.atseadesign.com/blog/2010/07/27/solving-the-dreamweaver-waiting-for-server-issu e/
I just want to chime in here to say I have had same problem. FTP was a primary reason that I upgraded from CS5 to CS6 and it has disappointed me.
I'm having this problem too. Or a version of this problem. It happens whenever I set up a new site, add ftp and then save the settings. DW will crash. Just happened this morning setting up a client's earthlink site. Made the new connection, tested, it hung, then dw crashed. Reopened, entered settings again, tested, saved. Then went to connect to the new site, connected, DW crashed. This has been going on since CS5, now on CS6 subscription. Both Vista 64. In all cases I can connect with an alternate ftp program without issue. Occasionally I will get a hang/crash on connecting, but for whatever reason it happens without fail whenever I change or update ftp server settings. It's annoying because I lose whatever I was working on and have to reopen all files. It's been regular enough that I know to close everything before I change any ftp settings.
Any help would be great...
Under More Options, see screenshot:
Nancy O.
I'm having the exact same problem. When it's trying to connect, you can't even access the Manage Sites dialogue. Very frustrating.
Thanks for trying. Unfortunatly toggling those options doesn't prevent the crashing. Today, in a particulary hard crash, I got a "Data Execution Prevention" message from Windows. Always on FTP settings changes/testing. It usually takes two crashes for me to get the settings in place and working...
